Stakeholder Engagement

Multi-Stakeholder Policy

Under our corporate philosophy of “Bringing the best technology to everyone, everywhere,” and recognizing that co-creation of value with diverse stakeholders—not only shareholders but also employees, business partners, customers, creditors, and local communities—has become important, we will work to collaborate appropriately with our multiple stakeholders. On that basis, from the perspective that appropriately distributing to multiple stakeholders the profits and results generated through value co-creation and productivity improvement leads to maintaining the momentum of wage increases and to the sustainable development of society, and recognizing the importance of returns to employees and consideration for business partners, we will advance the following initiatives.

1. Returns to Employees

We focus on maximizing added value by working toward sustainable growth and improved productivity through the intensive allocation of management resources to growth areas and through the development of employees' abilities and skills. On that basis, in accordance with the “fundamental principles of wage determination,” we raise wages by appropriate methods that take our circumstances into account, based on the profits and results we generate. As part of a comprehensive improvement of treatment beyond this as well, we also work on sustainable returns to employees by proactively engaging—centered on education and training—in measures that contribute to improving employee engagement and further enhancing productivity.

(Individual items)

Specifically, with respect to wage increases, we will work to realize a compensation system linked to appropriate levels and results that take into account our management situation and market competitiveness. With respect to education and training, centered on OJT through work experience on abundant projects, we will work on continuous development support by effectively utilizing our own training programs and e-learning, as well as the training programs of various manufacturers.

2. Consideration for Business Partners

We will continue to work on complying with the contents of the Declaration of Partnership Building.
If the posting of the Declaration of Partnership Building on the portal site is discontinued, we will voluntarily withdraw the publication of our Multi-Stakeholder Policy.

Registration date of the Declaration of Partnership Building
September 17, 2025

URL of the Declaration of Partnership Building In addition, with respect to transaction

https://www.biz-partnership.jp/declaration/112067-07-00-tokyo.pdf - [Japanese, 206KB]

In addition, with respect to transaction relationships with consumption-tax-exempt businesses, we will work to build appropriate relationships by referring to the government's published views on the response of tax-exempt businesses and their counterparties to the invoice system.

We will steadily advance these items while confirming the status of our initiatives.

September 30, 2025
Japan Business Systems, Inc.
President & Representative Director
Yukihiro Makita

Engagement Policies and Initiatives

Stakeholder Policy Initiatives & Communication Methods
Customers Customer First
Customer-oriented business activities and value provision
  • Dialogue with each customer company through sales and technical staff
  • Initiatives toward quality improvement
  • Providing information via the website, brochures, and social media
  • Holding events and exhibitions, and online and hands-on seminars
  • Establishment of an inquiry desk
Shareholders & Investors Timely and appropriate information disclosure and dialogue toward enhancing corporate value
  • Setting a disclosure policy and dialogue based on it
  • Holding the General Meeting of Shareholders, financial results briefings, and investor briefings
  • Holding individual meetings and briefings with domestic and overseas institutional investors and analysts
  • Publishing various reports (Integrated Report, Shareholder Newsletter)
  • Information disclosure on the website for shareholders and investors
  • Establishment of an inquiry desk
Manufacturers & Partners Fair and impartial transactions and building global partnerships
  • Dialogue with each manufacturer and partner through alliance staff
  • Holding kick-offs and QBRs (Quarterly Business Reviews) with each manufacturer and partner
  • Conducting bidirectional assessment questionnaires and providing feedback (exchanging opinions for the purpose of quality improvement)
  • Visiting the headquarters of domestic and overseas partners and participating in their events
  • Holding events and exhibitions
Local & International Communities Contribution to social development by leveraging business expertise
  • Providing various career education support for students (work experience, lectures)
  • Operating an overseas study scholarship program for high school students
  • Providing employment support for persons with disabilities
  • Participating in industry-government-academia-community collaboration projects (Social System Design Center)
Employees & Their Families Job satisfaction of each individual and enhancement of human capital value
  • Identifying issues through employee engagement surveys and implementing measures to improve employee satisfaction
  • Sharing information and dialogue through the in-house newsletter, company-wide meetings and parties, awards, and the like
  • Implementing MVV penetration measures
  • Holding labor-management councils and creating opportunities for direct dialogue with management
  • Operating Lucy's (employee cafeteria)
  • Holding Family Day
  • Implementing various onboarding measures
  • Implementing various education and training programs, workshops, and a certification support program
  • Supporting employees' career development
  • Establishing the Safety and Health Committee, an internal reporting system, and various consultation desks
Prospective Employees & Alumni Easy-to-understand company explanations and continuous communication
  • Providing information via the website, brochures, and social media
  • Dialogue through dedicated recruitment social media and the like
  • Holding domestic and overseas company information sessions and networking events (online/offline)
  • Utilizing the alumni hiring program
  • Providing career education seminars and internships

Dialogue with Shareholders and Investors

Policy on Constructive Dialogue with Shareholders and Investors

(1) Based on the recognition that constructive dialogue with shareholders and investors contributes to the further enhancement of corporate governance and, in turn, to improving medium- to long-term corporate value, the Company regularly grasps its shareholder composition, proactively responds to requests for dialogue, and sets up opportunities for proactively conducting constructive dialogue.
(2) The Company designates the executive officer who oversees IR as the officer responsible for overseeing dialogue with shareholders and investors.
(3) Requests for meetings from shareholders and investors are handled mainly by the IR department.
(4) When the Company deems it appropriate to hold meetings with directors (including outside directors), executive officers, the IR department, and others, it proactively sets up opportunities for dialogue. Depending on the purpose of the dialogue, it also works to enrich the dialogue in cooperation with relevant departments.
(5) The Company plans and conducts briefings for shareholders and investors and visits to shareholders and investors, thereby promoting understanding of the Company and dialogue.
(6) In dialogue with shareholders and investors, the Company provides explanations in good faith, listens to the opinions of shareholders and investors, and strives for two-way communication.
(7) The IR department reports the content of dialogue with shareholders and investors to directors or executive officers regularly or as necessary.
(8) To prevent the leakage of undisclosed material internal information (insider information) to external parties, the Company thoroughly manages information based on its Insider Trading Prevention Management Rules.

Status of Dialogue with Shareholders

Main Dialogue Status for FY2025/9

JBS holds financial results briefings every six months for its shareholders and investors. In addition to responding to individual interviews and meetings as needed, JBS also proactively participates in briefings hosted by securities companies and others, thereby expanding opportunities for direct communication with shareholders and investors.
Through these initiatives, JBS strives to help shareholders and investors understand its management strategies and management plans, and by reflecting constructive dialogue with them in management, works toward the sustainable growth of the JBS Group and the improvement of corporate value.

Main Activities Number of Meetings Materials Key Participants
Financial results briefings 2 Presentation Materials President & CEO,CFO,Executive Officer in charge
Individual interviews and meetings 67 IR Library President & CEO,CFO,Executive Officer in charge,General Manager of the IR Office,IR Office staff
Small meetings 1 IR Library President & CEO
Company information sessions 3 - President & CEO,Executive Officer in charge

Dialogue Content and Shareholders' Areas of Interest

The main themes and shareholders' areas of interest in the dialogue with shareholders and investors for FYE September 2025 were as follows:

  • Confirmation of the current business situation, performance, and future outlook
  • Growth strategy for medium- to long-term business expansion
  • Human capital policy (recruitment, investment in talent)
  • Capital policy for improving corporate value

The opinions obtained through these dialogues are shared with management through the Management Meeting, the Board of Directors, and the like, and are then utilized in considering matters to be improved and management strategies.

Participation in Local Events

Toward realizing our corporate philosophy of “Bringing the best technology to everyone, everywhere,” JBS works to create social value and corporate value through its business.
Here we introduce recent topics from among the various contribution activities to local communities that JBS conducts to help solve the issues facing those communities.

Participation in Local Events

Sponsored the “National Selection Elementary School Programming Tournament”

As an initiative to support the development of future IT talent, we sponsored the “National Selection Elementary School Programming Tournament” held in March 2025. This tournament aims to contribute to solving social issues and creating the future through nationwide collaboration among industry, government, and academia. By supporting opportunities to cultivate comprehensive “human strengths”—including not only programming skills but also thinking ability, the ability to take action, and the ability to produce—we cheer on the challenges of children across the country who will carry the next generation.

 

全国選抜小学生プログラミング大会

Education of Local Talent

Providing opportunities to discover IT talent and deepen understanding of JBS

To discover and develop future IT talent, we conduct recruitment events for students. In the 5-day internship held in August 2025, we provided opportunities for participants to experience our organizational culture and ways of working through actual work in engineering and sales settings. In addition, in career education seminars such as “Understanding the IT Industry” and “Understanding the Work of Engineers,” held online one to two times a month, we provide opportunities—through group work and simulations—for students to picture more concretely what it would be like to work at our company.

IT人材発掘とJBSへの理解を深める機会を提供

Disaster Recovery Support

JBS makes donations of relief funds to help with rescue activities and recovery support in disaster-affected areas. In January 2024, as support for the 2024 Noto Peninsula Earthquake, we donated 10 million yen in relief funds to Ishikawa Prefecture.

Press Release
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