Microsoft Dynamics 365Resolve business application problems with Microsoft Dynamics 365
Recommended Usage Patterns
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Recommended Usage Patterns
What Is Dynamics 365?
Microsoft Dynamics 365 (hereinafter referred to as “Dynamics 365”) is a collective term for the extensive group of business applications that Microsoft provides.
While there will be cases in which one solution will solve your business issue, there will also be cases where business straddles multiple departments, meaning that a combination of solutions may be more effective.
JBS has a solid track record of implementing Microsoft products such as Microsoft 365 and Microsoft Azure. We also assist many customers with Microsoft Dynamics 365, a solution in the business applications field.
On this page, we introduce combinations of Dynamics 365 applications that we recommend, along with some implementation case studies.
JBS’s Strengths
- Wisdom Honed by Experience
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As a long-time partner handling Dynamics 365, JBS supports customers with an engineering team on a scale of 100 people. JBS has received much recognition for its track record, with awards such as Microsoft Partner of the Year 2022.
With knowledge coming from many years of experience, JBS provides the optimal support as your partner.
- App Design Tailored to You
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Dynamics 365 is updated on a daily basis in accordance with the times. Because JBS is well-versed in its numerous modules, it is possible to propose app designs that are tailored to you.
With a modular design tailored to your business characteristics, we can make proposals that suit all your needs, whether it is for company-wide use, or just for use by a specific department.
Issues Often Seen in Business Applications
- 1
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The system isn’t compatible with business scale-up.
- 2
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Each business uses a different platform.
- 3
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You can’t create the business report you envision.
JBS x Dynamics 365 can resolve these issues!
Issue 1: The System Isn’t Compatible with Business Scale-Up
- Before
The current framework is at its limit. -
Against the backdrop of business expansion, etc., the conventional business structure and existing systems cannot realize what you want and you are feeling their limitations.
A review is necessary, but especially for things such as core systems like ERP and CRM, you don’t know how to select a system or how to move forward with a review.
- After
Flexible Review of Core Systems -
Cloud-based Dynamics 365 which combines modules to suit your industry type, business category, and company size enables you to flexibly respond even to business expansion. JBS, with extensive knowledge of ERP/CRM, provides support on how to proceed with the project.
A review of core systems is a chance to define and consolidate important data at a company level! JBS provides total support along with designing and managing the data infrastructure.
Dynamics 365 Products Effective for Resolving These Issues
- Dynamics 365 Sales
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Target Work
Sales
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Client management, business negotiation management, activity management, and target management
- Dynamics 365 Project Operations
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Target Work
Project Management
Industry Type
Manufacturing, telecommunications, and construction
Main Functions
Schedule management, resource management, project income and expenditure management, and expense management
- Dynamics 365 Finance
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Target Work
Accounting / management
Company Size
For medium-sized to large companies
Main Functions
General accounting, managerial accounting, and management of payables and receivables
- Dynamics 365 Sales
Supply Chain Management -
Target Work
Logistics
Company Size
For medium-sized to large companies
Main Functions
Sales management, inventory management, purchasing management, and production management
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Dynamics 365
Business Central -
Target Work
Accounting / finance / logistics
Company Size
For small- to medium-sized companies
Main Functions
Client management, sales management, inventory management, purchasing management, and financial accounting
Issue 2: Each Business Uses a Different Platform
- Before
Analog Work Linkage -
Even though work encompasses all departments such as the sales department, support department that handles customer inquiries, and field engineer department that provides follow-up, each department uses a different work system.
In a non-automated environment, the passing of information takes time and information can be overlooked or omitted, which then becomes a factor in customer satisfaction not improving.
- After
Platform Unification Makes It Efficient -
JBS interacts directly with each work department and provides dynamic support from setting issues to realizing work integration.
From the order information from the sales department to post-purchase support information, all information related to handling customers can be shared in all directions.
If you also add a customer portal site, it can quickly transform your information-sharing infrastructure to connects your company both internally and externally!
Dynamics 365 Products Effective for Resolving These Issues
- Dynamics 365 Sales
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Target Work
Sales
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Client management, business negotiation management, activity management, and target management
- Dynamics 365
Customer Service -
Target Work
Contact center
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Client management, inquiry management, knowledge management, and SLA management
- Dynamics 365
Field Service -
Target Work
Equipment installation, inspection, and repair
Industry Type
Manufacturing, construction, real estate, and services
Main Functions
Work instruction management, resource management, dispatch management, and contract management
- Power Pages
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Target Work
Contact center, etc.
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Portal site creation, web page creation, and CRM linkage
Issue 3: You Can’t Create the Business Reports You Envision
- Before
Data Silos -
With omnichanneling, etc. accompanying the growth of a company, the sales data and proceeds data necessary for forming a strategy are scattered in various locations.
Looking at one type of data alone can be misleading, so for each analysis, the necessary data is gathered from each department or place and pieced together by hand.
- After
Efficient Data Gathering -
JBS interviews you on the volume of data and work characteristics to propose the optimal methodology for data gathering. From reviewing the existing database to building a new analysis infrastructure, we provide wide-ranging support!
This enables you not only to create the necessary reports efficiently, but analysis of the gathered data will lay down the groundwork to gain awareness for business growth!
The Microsoft Products Effective for Resolving These Issues
- PowerApps
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Target Work
Data registration work (proceeds, sales, inventory management, etc.)
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Low-code app creation
- Power BI
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Target Work
Data management work (proceeds, sales, inventory management, etc.)
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Interactive data visualization
- Azure Synapse
Analytics -
Target Work
Data management work (proceeds, sales, inventory management, etc.)
Industry Type
Manufacturing, construction, retail, telecommunications, finance, real estate, and services
Main Functions
Data gathering, processing, integration, and management
- Related Tag
Solution
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Systemization Initiative and Plan Formulation Support Service
Analyzing business issues to realize optimum IT investment
We analyze and visualize various management, IT, and operational issues in your business to formulate the optimum solutions. Furthermore, by clearly identifying the expected effects, it is possible to build systems with a high return on IT investment.
- Others
- DX & Insourcing
- Others
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PoC Environment Building Service for Dynamics 365
Build a PoC Environment that Supports Sales Activities and Customer Support Work in a Short Time!
JBS builds a structure to visualize issues in your work processes and make improvements with its extensive experience in implementing Dynamics 365 sales support systems and customer support systems. This is a service that you can use to consider the implementation of work applications and advance verification before creating plans.
- Microsoft
- Dynamics 365
- DX & Insourcing
- SFA/CRM
- ERP
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Pipeline Management Solution
Increase Sales by Realizing Effective Pipeline Management with a Minimum Work Load!
Centralizing the extensive knowledge of JBS and information managed by sales reps (customers / cases / activities information) and engaging in pipeline management makes it possible to visualize information and identify risks. We help you maximize the outcomes of your sales activities.
- Microsoft
- Dynamics 365
- Data
- SFA/CRM
- ERP
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Operation Improvement Service for Dynamics 365
Are you using Dynamics 365 optimally, which requires continuous improvement?
Dynamics 365 is a solution that improves and further nurtures the system after its implementation. This service reviews the system from both aspects of function and operation and proposes improvement measures in order for our customers to further utilize the Dynamics 365 system that they use.
- Microsoft
- Dynamics 365
- DX & Insourcing
- SFA/CRM
- ERP
- Others
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Customer Portal for Dynamics 365
We help you strengthen your customer contact
It enables you to build a two-way communication base quickly and flexibly with which you can support your customers around the clock.
- Microsoft
- Dynamics 365
- DX & Insourcing
- SFA/CRM
- ERP