Total support from assessment to installation and operations/maintenance services!
SAP System Basis Solutions
We provide integrated solutions, from initial installation to operations, based on many previous on-premise and cloud-based installations. We have a wide range of post-installation support programs in particular.
Solutions Overview
New SAP System Installation
We provide integrated services from initial assessment, equipment provision, SAP system implementation, to operations. As for system implementation, we can provide whatever solution best fits our client’s needs, whether it is on-premise, virtual-based, or cloud service. Our services are not limited to SAP system, and we can respond to any of your infrastructure-related requirements.
Assessment
We provide assistance for current systems analysis and problem identification so that new SAP system can be implemented.
Equipment Provision
We offer hardware provision for you.
As an independent SIer, we are vendor-neutral and able to provide the equipment that best suits our customers' needs.
Implementation
We implement relevant and secure SAP system based on precedents and know-how accumulated through past installations.
Project Assistance
Our goal is not to just get systems up and running, but to provide post-installation assistance to keep them running as well as project-focused operational assistance as well.
Operations / Maintenance
We provide SAP system operations/maintenance services for our clients both on-site, and remotely via our special Basis team, BETS(*).
- BETS：Basis Experienced Technical Service
SAP System Upgrade/Migration
Periodic system overhauls are necessary in order to resolve problems such as deterioration that comes along with hardware life cycles, the introduction of new features, and changes in law. We provide the best solution to deal with these, whether it be an SAP system upgrade, Hardware replacement, or OS/DB migration. This is not limited to SAP systems. We can assist you in your switch over to a new system, including both hardware and software.
SAP System Operations/Maintenance
JBS’s remote Basis operations/maintenance specialty team, BETS(*1), provides shared, one-stop remote services via our dedicated security room to deal with client problems, inquiries. Additionally, through our partnership with MSC(*2), we can provide comprehensive support for all of your IT infrastructure needs in a 24/7 fashion.
- 1 BETS：Basis Experienced Technical Service
- 2 MSC：Management Services Center
Other SAP Related Solutions
SAP HANA Implementation
Disaster Recovery
We provide optimal solutions to ensure business continuity. These include solutions not only for SAP systems, but surrounding systems and infrastructure as well.
Cloud Services
We provide cloud services that best meet our client’s needs, such as HANA installation via cloud services, disaster recovery packages, and migration of development and verification equipment that have seen a decline in use.
Solution Manager Utilization Support
This service includes support for the initial building of Solution Manager, as well as the validation of prerequisite functions, and the initial set-up of related functions to get various services provided by SAP. Setting up related functions enables you to use features like monitoring Solution Manager and managing incidents.
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