Eliminate the Problems of Insufficient Knowledge and Operational Staff Regarding Microsoft 365

Operation Navi for Microsoft 365

JBS has compiled all the essential tasks for operating Microsoft 365, such as update information gathering and detecting failures, into one place. By obtaining information packed with knowledge related to Microsoft 365, not only can you improve the quality of your operations, but also reduce operational costs.

Service Overview

Microsoft 365 administrators will be notified of necessary information by email regularly (notification of failures will be provided as necessary). For information of interest, you can check the details by accessing the Operation Navi portal.

Service Benefits

By utilizing a portal packed with Microsoft 365 operational know-how, you can switch to more efficient operations without spending time on information gathering and investigation.

Reduced Burden on Operations Staff: You can receive information on updates summarized by JBS engineers, reducing the amount of work required for translation, interpretation, and investigation.

Quickly Detect Failures: You can quickly receive information confirmed by the JBS Help Desk. Accurate information can be quickly announced to Microsoft 365 users, preventing a sudden increase in user inquiries.

Easier Inventory Management: ID management and capacity management required for Microsoft 365 operation are possible. Capacity management allows you to set notifications, freeing you from regular checks.

Service Details

The functions provided by this service are as follows.

Menu	Functions	Details
Dashboard	Failure/malfunction occurrence status	Displays information on currently occurring failures and malfunctions
	Number of latest update information	Displays the number of recent updates
	Number of pinned updates	Displays the number of updates pinned by the administrator
	Tenant capacity utilization	Displays tenant capacity utilization against administrator-set thresholds
	Number of license types with few remaining licenses	Displays the number of license types below administrator-set thresholds
	Actionable inventory reports	Displays the number of inventory report types that meet the conditions
Update information gathering	Check and search for update information	Check and search for update information
	Pinning updates	Pin updates you need to follow
	Update information distribution notification	Weekly email notifications for the latest news and pinned updates
Data inventory	Delivery of inventory reports Guest users who have not used the service for more than 90 days Users who have a license but have not used the service for more than 90 days Privileged account list	Deliver inventory reports
Data inventory	Notification of delivery of inventory reports	Weekly email notification
License management	Licenses owned/assigned	Displays owned/assigned licenses
License management	Remaining license number threshold setting	Administrator sets license number threshold
Storage capacity management	Tenant usage trends	Displays a graph of usage trends for the past six months
Storage capacity management	Tenant usage threshold settings	Administrator sets tenant usage threshold
Failure/malfunction information check	Distribution of failure and malfunction information	JBS Help Desk provides information on confirmed failures and malfunctions
Failure/malfunction information check	Notification of failure/malfunction information	Notification of failure/malfunction information via email
Inquiries	Contact point for inquiries regarding this service	Inquiry form regarding this service

*Service details are as of February 2025. They may be subject to change in the future.

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