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Managed Endpoint with BigFix
We provide PC and server patch management support services that also accommodate remote work. Converting on-premises BigFix into a SaaS solution using JBS’s proprietary methodology requires no operational work on the part of our customers.
The service name has been updated to Managed Endpoint with BigFix (as of September 26, 2025).
Mangeged Endpoint Series
JBS’s Managed Endpoint Series is a comprehensive service designed to support all types of IT environments, providing a one-stop solution for essential endpoint operations.
JBS’s expert team handles and supports critical operational tasks such as IT asset management, patch deployment, security measures, application distribution, troubleshooting, and remote operations in the case of device loss.
The Managed Endpoint Series offers services powered by three different backend platforms: BigFix, EMS, and Tanium. By leveraging the unique strengths and advantages of each platform, JBS delivers the most appropriate service tailored to your requirements and environment.
Service Overview
Managed Endpoint is an SaaS-type service that supports the operation of computers and servers. You can use this service immediately with just a monthly usage fee. We provide web reports that allow you to inspect and export asset information acquired in real time, anytime, 24 hours a day, 365 days a year. The service provides everything from asset management including life cycle, to patch management, all with a single endpoint.
Service Benefits
- Supports Remote Work
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Even when working from home, the latest patches can be applied to your PC securely via the internet.
- Managed Service
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JBS handles all tasks from planning to execution, including patch deployment operations.
- High Patch Compliance
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The monthly patch compliance rate averages over 95%.
- Reduced Operational Overhead
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No dedicated administrator is required on the customer side. There is also no need to handle system incident response or ongoing system maintenance.
- Lower Investment Costs
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There is no need to purchase licenses or dedicated servers. Even if the number of managed endpoints increases, there is no need for additional infrastructure.
- Real-Time Web Reporting via Browser Access
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There is no need for customers to create asset inventories or reports themselves. The latest information can be checked 24/7.
Service Details
Frequently Asked Questions
- How long does it take to implement the service?
- The timeline varies depending on the service and customer environment, but the minimum preparation period is about one month.
- Is there a minimum number of endpoints for the contract?
- There is no minimum. However, for contracts with fewer than 700 endpoints, costs will be estimated based on 700 endpoints.
- Is it necessary to install an agent on client devices?
- Yes. We also provide support for deployment via logon scripts or installation from other management tools.
- Are specific network ports required to be open for communication?
- Yes. From the customer environment, outbound access to the JBS-designated global addresses is required for TCP: 52311,80,443 and ICMP. In some cases, certain ports may also need to be opened within the customer’s internal network.
- Can I choose which patches to apply?
- Yes. A list of applicable patches is provided each month, and customers can select which patches to apply or exclude.
- What information is included in the monthly report?
- The monthly report includes exported asset management data as of the specified date.
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