Reduce Routine ID Management Tasks and Alleviate the Burden for Your Information Systems Department

ID Managed Service for Microsoft Entra ID

A dedicated JBS team handles everything from routine ID-related tasks, such as user creation, deletion, and permission changes, to ID-related tasks associated with personnel transfers and periodic ID audits. By using an automated processing platform to execute tasks at scheduled times, you will be able to reduce the need to coordinate work schedules and confirm individual procedures, enabling routine tasks to be performed more efficiently.

Service Overview

This is a managed service in which JBS handles the routine ID management tasks that regularly arise in Microsoft Entra ID (hereinafter, “Entra ID”).
As the use of cloud services and generative AI continues to expand, the number of IDs requiring management increases, making ID management more burdensome and complex. This service helps reduce operational workloads while enabling regular reviews of unnecessary IDs and excessive permissions. It can be used without providing an administrator ID or password and is offered as a fixed monthly-fee plan that includes up to 30 tasks per month. By improving operational efficiency and strengthening security, the service contributes to greater productivity for information systems departments.

Requests must be submitted using the standard request form provided by JBS.

Three Reasons Why We Can Realize This Service

JBS’s Original Automated Processing Platform

Routine tasks are performed using an automated processing platform
Standard request forms and the automated processing platform reduces variability in operational quality

No Administrator ID or Password Required

Because the service operates using application permissions in Entra ID, you do not need to provide JBS with an administrator ID or password.
JBS’s automated processing platform runs on Microsoft Azure in the Japan region.

Dedicated Team for Entra ID Operations

A dedicated team handles everything from configuration changes through reporting.
This reduces reliance on individual personnel and minimizes variations in operational quality.

Service Benefits

Reduce ID Management Burden: By having a dedicated JBS team handle everything from request receipt and review to scheduled execution and completion reporting, the service supports not only routine tasks but also large-scale changes associated with personnel transfers. This will reduce operational workloads and errors while minimizing reliance on individual staff members.

Predictable Costs with a Fixed-Fee Plan: This is a fixed-monthly-fee service based on the number of requests. Even during periods when ID changes are concentrated, such as personnel transfers, employee onboarding and offboarding, and organizational changes, costs will be easy to forecast and budget accordingly.
This enables you to optimize operational costs while maintaining service quality.

Reduce Security Risks: Regular ID audits and risk checks continuously identify and remediate security risks such as dormant IDs and excessive permissions. This enables ongoing reviews of unnecessary IDs and excessive permissions, helping reduce not only security risks but also the workload associated with ID audits.

Service Details

All processes are performed on JBS’s original automated processing platform (running on Microsoft Azure in the Japan region), and dedicated engineers handle everything from execution and error resolution to reporting. The service is primarily based on monthly routine operations, with additional services available as needed, such as large-scale changes associated with personnel transfers (semiannually) and ID audits (quarterly). These services can be combined to meet your operational needs.

	Monthly Routine ID Operations	Optional: Semiannual Large-Scale Changes	Optional: Quarterly ID Audits
Objective	Handling routine ID changes and additions	Planned processing of large-scale changes during personnel transfers and organizational restructuring	Regular identification, audit, and remediation of dormant IDs and excessive permissions
Frequency	Year-round（standard: up to 30 requests per month）	Twice a year, once every six months. Up to 20 requests per batch	Once every quarter, up to four times a year. Handled as a batch.

Q&A

Is it necessary to provide JBS with an administrator ID or password?: No, it is not. The service operates using application permissions with the minimum required privileges, so there is no need to provide JBS with an administrator ID or password.
What is the standard request form?: It is a standardized request format developed by JBS for processing requests through its original automated processing platform. Standardizing request details helps to minimize variability in operational quality and enables fast, consistent, and reliable ID management.
How is the 30 requests per month limit calculated?: Each request for ID management services, such as ID registration, modification, or deletion, submitted using the JBS standard request form counts as one request.
Will IDs subject to audit be deleted automatically?: IDs are deleted only after customer approval is given for their deletion.
Can we try out the service?: Yes, we offer a free trial for 30 days or up to 50 requests, whichever is reached first.
Can we transition to a full contract after the free trial?: Yes. If you transition to a full contract using the same environment and conditions, the settings configured during the trial can be reused, minimizing the need for additional environment setup and permission configuration. If the conditions change or there is a gap between the trial and the full contract, the environment and permission settings will need to be reviewed again.

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