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Generative AI Community Support
For customers who are considering the implementation of generative AI or are struggling to get users to effectively use generative AI, JBS supports you in promotion efforts so that users can actively and effectively use it. Promoting the usage of generative AI helps productivity to improve, creating more time that can be spent focusing on other work tasks.
Service Overview
This is a service for customers who are having trouble using generative AI assistant tools such as Microsoft 365 Copilot in actual work after implementation. While helping to form and support clusters of people (communities) with a common objective to share information, mutually support each other, and exchange opinions, this service handles inquiries and provides information within communities based around Microsoft Teams and provides basic training for creating custom prompts and other such prompt creation.
Service Benefits
Providing users with opportunities to come in contact with various information shared through internal communities and the prompt assistant encourages them to think “I might try this” or “I want to be able to use this more.” Furthermore, deepening users’ understanding through training leads to promotion of use and idea development, and in so doing maximizes the effects of generative AI.
- Promote insourcing through proactive exchanges between users
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Making user-based resolution the main source of problem-solving encourages proactive exchanges and leads naturally to insourcing. The JBS Generative AI Team provides support and back-up in creating that foundation.
- Practical Information Provision Makes You Want to Try
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A prompt engineer team that has researched and learned about machine learning provides knowledge and tips with users’ usage scenes in mind, promoting users’ generative AI usage.
- Provision of Training That Gives You Basic Skills
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Through basic training on prompt engineering including a Q&A with the lecturer enables users to understand the mechanism of prompts so that they can create their own prompts.
Service Details
JBS would like you to build an internal community environment (Microsoft Teams) where users can easily ask questions about generative AI and obtain various information, and JBS responds to questions, giving tips and disseminating knowledge within the community on behalf of your IT personnel. Additionally, JBS promotes use of generative AI at your company through a prompt assistant in accordance with various usage scenes and prompt creation training from users.